At Wintk Your data is secure — Our Promise

1 Introduction — Why This Policy Matters

Wintk believes your personal information belongs to you alone. When we collect data to serve you, we treat that as a responsibility — and we take it seriously. This Privacy Policy ("Policy") explains how Wintk handles your information, how we keep it secure, and what rights you have.

This policy has been specifically prepared for users in Bangladesh. We want you to enjoy your games on Wintk with complete peace of mind — knowing your data is safe.

• This policy applies to all Wintk services.
• This policy does not apply to third-party websites or services.
• You will be notified in advance of any changes.

2 What information we collect

Wintk collects only the information necessary to provide our services. We collect three types of data:

a) Information you provide directly:

• Name, date of birth, email address
• Mobile Number & Address
• ID document (NID/Passport — for KYC verification)
• Payment information (mobile banking number)
• Support messages and contact information

b) Automatically collected:

• IP address & device information
• Browser type and operating system
• Time and pages visited on the website (session data)
• Behavioral analysis through cookies and tracking technologies
• Gaming history & transaction logs

c) From third parties:

• Transaction confirmation details from the payment gateway
• Verification data through fraud prevention services

3 How we use your information

Wintk uses your information only for the specific purposes listed below. We do not trade in your data.

4 Who Your Data Is Shared With

Wintk never sells your personal information. However, operating our services requires sharing limited data with certain trusted parties:

• Payment Providers: Mobile Banking, Nagad, Rocket — used solely to process transactions.
• KYC verification service: Authorized third parties for identity verification.
• IT & hosting services: For server operations — under strict confidentiality agreements.
• Law enforcement agencies: Where required by a court order or legal obligation.
• Fraud Prevention: Industry-standard security services to prevent illegal activity.

5 Cookie Policy

Wintk uses cookies on its website — as nearly every website does today. Cookies are small data files stored in your browser.

• Essential Cookies: Login sessions and security — the site cannot function without these.
• Performance Cookies: To identify where the site is slow — all data is anonymous.
• Functionality Cookies: To remember your preferred language and theme settings.
• Analytics cookies: Visitor numbers and most-visited pages — used to improve the site.

You can disable cookies in your browser settings. However, disabling essential cookies may cause some features on the site to stop working properly.

6 How Long Your Data Is Retained

Wintk does not retain your data longer than necessary. Our general policy is:

• Active Account: Data is retained for as long as your account remains active.
• Closed Accounts: Financial transaction records are kept for up to 5 years after legal closure.
• KYC documents: Retained for the period required by applicable legal obligations.
• Marketing Information: Deleted immediately upon withdrawal of consent.
• Log Files: Typically deleted within 90 days.

7 Your privacy rights

You have several important rights over your information at Wintk. Here's what you should know:

8 Children's Privacy

Wintk is intended for users aged 18 and above only. We do not knowingly collect information from minors.

• Age verification is mandatory at registration.
• If we are informed that a minor has opened an account, we will immediately delete that account and all associated data.
• Parents with concerns are welcome to contact us.

9 Security Measures

Wintk uses industry-standard technology to protect your information. Our security layers include:

• SSL/TLS encryption: All communications are encrypted with 256-bit SSL.
• Firewall: Multi-layer firewall to prevent unauthorized access.
• Two-Step Verification: Additional verification for sensitive actions.
• Regular Audits: Third-party security experts conduct regular system audits.
• Data Segregation: Financial data stored on separate encrypted servers.

10 Privacy Policy Changes

Wintk may update this privacy policy as needed. When changes are made:

• The "Last Updated" date at the top of the page will be revised accordingly.
• A notice will be sent to your registered email for any significant changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you object to any changes, close your account and notify support.